Powering Your Business to Reach New Heights
Adept specialises in Enterprise Resource Planning software for a diverse range of market sectors including Food Services, Automotive, Energy and Wholesale Distribution.
Get to know why some of Australia’s biggest brands use Adept’s cutting edge ERP technology to manage and scale their business operations.
Mobile Application Expertise
Real-time data on the go
Adept ERP powers you with real-time business data wherever you are, whenever you need it.
Adept’s Mobility Framework lets you select the mobile solution appropriate to your business needs. Offline or online, tablet or smartphone – our framework is equipped to function on any device.
Equip your business with better visibility of sales history, operational data and KPIs to make faster decisions, improve sales productivity and increase customer service levels.
Deliver an efficient, self-service customer experience
Adept ERP integrates with a flexible e-commerce platform that is designed to suit your business type.
Available 24/7, your customers can access the platform online and at any time, check available stock, place orders and reprint invoices.
Because Adept’s e-commerce module is conveniently integrated with the ERP system, your team will receive instant notifications to action and process the customer’s order. This means faster order processing times, lower cost of service delivery and happier customers.
Warehousing with Voice Picking
Next-generation technology for increased productivity
Once an order is received, your warehousing team has the ability to respond quickly and efficiently using voice-picking technology that integrates with Adept ERP.
Using a handheld device and hands-free headset, warehouse employees are assigned orders and guided to the correct warehouse location to fulfil the order.
Inventory amounts and customer orders are updated automatically in Adept ERP which results in more efficient logistics, faster response times and lower operating costs.
Communication & Productivity Tools
Streamline customer interaction and communication
Adept ERP ensures customers, suppliers and corporate staff are kept informed at all times and your communication with them is streamlined.
All customer and supplier documentation, including invoices, statements, purchase orders and EFT remittances can be organised and emailed in one simple step – making communications fast and efficient.
Increase the efficiency of your credit collection by generating overdue debtor correspondence using the integrated receivables facilities.
Customers can be easily notified about shipment arrival times and product recalls. You can also notify field-based service and sales staff about urgent issues.
Collaborate and reach new levels of customer service
Adept’s ERP offers an embedded CRM so you can build stronger relationships with your most valuable asset – your customer base.
Segment customers with profiling and send personalised, targeted marketing campaigns via email, SMS or direct mail.
Gain a 360 degree view of customer behaviour and easily view pertinent information such as account status, current orders and sales history.
Business intelligence at your fingertips
Unlock your valuable ERP data with the in-built Adept Reporting Tool (ART) – a powerful, easy to use solution for business analysis and data mining. ART empowers you and your stakeholders with precise, real-time data so you can make better informed decisions.
Build your own reports, KPIs and charts to gain visual insight into business trends and performance. For example, compare historic performance on sales, operating costs, lead time and income.
Adept reports can be generated on demand or as part of a regular schedule.
Customised, flexible solutions
Have a specific requirement to suit your business needs? Adept can develop tailored applications or integrate with third-party solutions to maximise your software investment.
Adept’s integration architecture allows for easy, real-time integration with other business-critical applications to ensure a simplified and efficient exchange of data, without the need for manual intervention.
"Adept's software forms the core component of our new e-ordering system which allows our dealer network to self-serve over the internet to perform activities like checking for product availability and placing orders any time of the day. We have been extremely delighted with our dealers' response and in Adept's performance to deliver this solution."
Michelin Australia Pty Ltd
"The team at Adept were extremely helpful in implementing the system in a very short time, and the difference was immediate. Adept gives us the ability to manage our business more effectively and we have managed to turn things around dramatically."
"Adept ERP is a full solution, but every business needs modifications that suit their own particular circumstances. Adept made that easy to do. I put in a lot of work defining what I wanted, and they built a great system. It was easy to get them to understand why we work the way we do."
Daily Fresh Food Service